Refund Policy

Effective Date: April 9, 2026

At RadiantSnaps, we strive to deliver the highest quality AI-generated portraits. Due to the immediate computational costs associated with AI image generation, all sales are final.

Eligibility for Support

If you experience significant technical issues — such as major AI artifacts, disfigurements, or complete failure — please contact our support team and we will work with you to resolve the issue.

How to Get Help

• Email us at billing@radiantsnaps.com with your order details.
• Include screenshots of the problematic outputs.
• Our team will review within 24 hours.

Image Retention

Please note the following about your generated images:

• Uploaded selfies are NOT saved — they are processed in-memory only.
• Generated photos are stored for 30 days and then automatically deleted.
• Please download your photos before the 30-day period expires.

Contact

For any billing questions, please email billing@radiantsnaps.com.